Today is: 05/25/2013

Home > Resources > The Role of Application Transaction Monitoring

The Role of Application Transaction Monitoring

When a site visitor experiences slow load times when attempting to make a purchase online, chances are they will give up and attempt to make the purchase elsewhere, either due to impatience waiting for a site to load, or concern that they may not be able to complete their transaction securely. As a result, it is always a smart idea for a company that depends on their website and its corresponding applications to generate revenue to implement an application transaction monitoring system to avoid this type of issue.

Application Transaction Monitoring

In order to monitor application and infrastructure health, an IT department needs a solution that can proactively identify problems and help to solve them before customers are potentially impacted. That is where application transaction monitoring can play a critical role in helping a company's IT department stay well informed on the infrastructure they are charged with keeping online and functioning properly.

An application transaction monitoring system should be configured to regularly test both site and application responsiveness from locations all over the world as well as around the clock. This will help to make sure anyone who accesses a company's website, database or other online application will have a positive experience, regardless of their physical location or time of day.

Data from Application Transaction Monitoring

An important element of application transaction monitoring is ensuring the data provided is detailed enough so IT professionals can take action on the information collected, which is often not the case when the IT department relies only on standard log files. The information provided from application transaction monitoring will make available the action-oriented information those professionals need to keep their systems running at peak performance.

The data from the application transaction monitoring system in use should also be able to provide insight into the incredibly complex technologies used today, such as Java and AJAX, within websites, applications, databases and other tools used by companies to generate online revenue. It is often these newer technologies that are the cause of slow shopping cart load times or lagging website responsiveness.