By Techout.com
    iPhone Web Monitoring
  • What's a probe?
  • How it works
  • Configuration Status
  • RealTime Status
  • Refreshing Data
  • About Techout.com

    What's a probe?

    At the core of the Are We Up? web monitoring application is the concept of a probe. A probe is the logical set of configuration parameters required to monitor and measure the health of your web application. Your purchase of Are We Up? comes with a one year subscription for one probe. You can purchase additional probes at any time by activating the "New Probe" button.

    The following represents probe configuration parameters

    • Probe Name - A unique name which identifies this probe

    • Probe URL - The URL of the web application to be probed

    • Probe Frequency - The polling frequency of the probe

    • Email Alerts - Email addresses to be notified when a problem is detected

    • Phone and Text Message Alerts - Phone Numbers where text message and Telephone call alerts sent when a problem is detected

    Techout.com

    20 Broad Street - Suite 2N, Red Bank, NJ 07701 • Phone: 732-530-3320 • Fax: 732-493-0632

    How it works

    • Global Web Monitoring - The Are We Up? application uses our global web monitoring infrastructure to monitor the health of your web application from various locations around the world.

    • Probe Execution - When your probe is ready to run our monitoring technology interprets your probe's configuration and executes the web request. Your probe will be monitored every 5, 10, or 15 minutes based upon the probe frequency you have chosen.

    • Problem Detection - If a problem is detected, error code received, or timeout occurs, your probe will be marked as "down". When your probe is marked "down", we continuously re-execute your probe's configuration until the problem is fixed and the web application recovers.

    • Alerts - When your probe encounters a problem and is marked "down", alerts will be generated based upon the alerting configuration for your probe. You can configure up to two email, text message and phone call alerts per probe.

    • Recovery - When the problem is fixed and your web application recovers, our system generates a recovery email to the email recipients configured for the probe. You do not receive recovery text message or phone calls.

    Techout.com

    20 Broad Street - Suite 2N, Red Bank, NJ 07701 • Phone: 732-530-3320 • Fax: 732-493-0632

    Configuration Status

    New Probe
    Your purchase of Are You Up? entitles you to a one year subscription of monitoring. Click the "New Probe" button to begin the probe configuration process. If you click on the "New Probe" button after you have configured your first probe, you will be prompted to purchase an additional probe subscription.
    Probe Name
    The name of your probe. In this example the probe name is "Apple Home Page".
    Activation Status
    Represents the activation status of your probe. Indicates whether the probe is "Activated" or "Deactivated".
    Alert Status
    Represents the alert status of your probe. Indicates whether or not alerts are "On" or "Off".
    Alert Types
    Indicates the types of alerts configured for this probe.
    • Email Alerts - Indicates you have one or more email address alert activated for this probe.

    • Phone Call Alerts - Indicates you have one or more phone call alert activated for this probe.

    • Text Message Alerts - Indicates you have one or more text message alert activated for this probe.

    Techout.com

    20 Broad Street - Suite 2N, Red Bank, NJ 07701 • Phone: 732-530-3320 • Fax: 732-493-0632

    Realtime Status

    Last Run Time
    Indicates the last time your probe ran.
    Last Response Time
    Indicates the response time ( in seconds ) of your probe the last time it ran.
    Probe Status - Up
    Represents the current status of your probe as healthy and "Up".
    • Up Status - Indicates your probe is healthy and is "Up"
    Probe Status - Down
    Represents the current status of your probe as "Down".
    • Down Status - Indicates your probe is unhealthy and is "Down"
    Error Type
    Provides the type of error encountered. It is not guaranteed we can determine the error type in all circumstances.
    Error Detail
    Provides details about error encountered. It is not guaranteed we can determine the error details in all circumstances.

    Techout.com

    20 Broad Street - Suite 2N, Red Bank, NJ 07701 • Phone: 732-530-3320 • Fax: 732-493-0632

    Refreshing Data

    The Are We Up? web monitoring application relies heavily on network connectivity. When probe configuration changes are made we attempt to persist the changes with our remote servers to ensure they take effect immediately. Additionally, we want to provide you with the latest realtime data. The toolbar, which is located at the bottom of the probes view, provides vital information about your updates. The toolbar also contains a button that you can press to retrieve the most recent data.
    Refresh Button
    When you make probe configuration changes, the application will attempt to persist those changes with our remote servers automatically. In the event a network error is encountered, you will be informed that a manual refresh is required. The refresh button provides you a means to manually "push" your changes up to our servers. Likewise, the button is used to retrieve the latest results.
    Updated Status
    If the last refresh, automated or manual, was successful, the updated status will provide you the date and time of the latest refresh.
    Refresh Required
    The "Are We Up?" application checks to ensure our servers and Apple's servers are reachable from your iPhone or iTouch. Although your device may indicate it has connectivity to a network, there indeed may be problems with the devices ability to "reach" the remote servers. When our application detects this condition or encounters any other type of communication problem, we alert you through a pop up message. Additionally, we provide a "Refresh Required" message in the toolbar. This message indicates you should press the refresh button to manually refresh data.

    Techout.com

    20 Broad Street - Suite 2N, Red Bank, NJ 07701 • Phone: 732-530-3320 • Fax: 732-493-0632

    By Techout.com
    Internet Performance Engineering
    Techout.com offers a suite of products and services designed to help companies monitor, measure and improve the health of their web systems.

    Techout.com

    20 Broad Street - Suite 2N, Red Bank, NJ 07701 • Phone: 732-530-3320 • Fax: 732-493-0632